Purchase conditions
The Legal Notice published on this website identifies the owner as established in Article 10 of the Law on Services of the Information Society and Electronic Commerce and contains information on the personal data protection policy.
The products offered on this page are intended for consumption, so the sales contract is made at the time the customer issues the express confirmation of their order. For this reason, MIEL ANTONIO SIMÓN, S.L., recommends reading the full legal notice and these general conditions before accepting the order.
This contract is concluded within the legal framework established for Electronic Commerce by Law 34/2002 on Services of the Information Society and Electronic Commerce, taking into account Law 7/1996, of January 15, on trade management retail, Law 7/1998, of April 13, on general contracting conditions, Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and Law 3/2014, of March 27. The contracting conditions are the following:
Product features. The characteristics of the products offered on this site appear on the screen together with their visual identification.
Prices. The current prices that appear on the website at the time of placing the order will apply. The price of the products is detailed next to each of these. VAT is included, this will be broken down later in the purchase process.
Languages in which orders can be made. We will do our best effort to provide all available languages in the EU
The steps to follow to place orders. You must select the items that interest you by informing the number of units and clicking on the “add to cart” button to add them to the shopping cart. At any time you can view the content of the shopping basket, where you can see the selected items, their price, taxes and shipping costs. From this same window, before sending the order, you can correct, change or cancel the selected products.
When you have finished choosing products, click on the “checkout” option. If you are registered as a user, you will have to inform your credentials, otherwise, you must provide your email and create an account with your personal data, or enter your personal data, as a guest. Once the user data has been validated, or the guest’s personal data has been entered, the delivery address will be confirmed in the case of the user, and it will be entered in the event that the order is made by a guest and finally the delivery address will be chosen. Shipping mode.
Subsequently, it will be necessary to accept the Purchase Conditions by marking an acceptance box. As a last step, you must choose the payment method and you will be redirected to the payment gateway. Once the process has been completed, you will receive a confirmation of the purchase made.
Order tracking. Once the order has been placed, it will be archived in such a way that it can be accessed through the Internet until its delivery has been made.
Confirmation of the Receipt of the Order. Every time the company receives an order, an email confirming receipt is sent within 24 hours of receiving it, except in the event that it is received on holidays or weekends, when the confirmation will be sent. the business day following receipt.
Payment Methods. MIEL ANTONIO SIMÓN, S.L. You have several ways to accept payment for orders. Each one with very high security standards to ensure payment with confidence.
The payment of the price of the products will be made through one of the ways indicated below:
- Payment by credit/debit card Visa, or MasterCard. The customer can choose payment by credit/debit card, so that the operation will be confirmed at the time the order is placed.
- Payment by bank transfer. (when available) The client must make a bank transfer for the total amount of the operation to the account indicated by the seller. A maximum period of three business days is established from the confirmation of the order to receive the amount. If after this period the transfer has not been made effective, the order will be automatically canceled and the contract will be deemed terminated. The client must indicate the following information in the transfer:
- ID or Passport number and name of the natural or legal person to whom the order must be invoiced.
- Order number, automatically assigned by the system at the end of the purchase process, in the concept of the transfer.
- Indicate MIEL ANTONIO SIMÓN, S.L. as beneficiary of the transfer.
Right of withdrawal. In accordance with the provisions of the General Law for the Defense of Consumers and Users, the client will have the right to withdraw from the contract for a period of 14 calendar days without the need to indicate justification. However, in the event that the product has been unsealed after delivery, the right of withdrawal will not apply for reasons of health protection or hygiene. Nor will the right of withdrawal apply when the product may deteriorate or expire quickly.
The withdrawal period will end after 14 calendar days from the day of the conclusion of the contract. To exercise the right of withdrawal, the customer must notify his decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You can use the model withdrawal form below, although its use is not mandatory. Both the email and the postal address to which you can send your request appear at the end of these purchase conditions.
To determine the observance of the withdrawal period, the date of issue of the declaration of withdrawal will be taken into account. HONEY ANTONIO SIMÓN, S.L. will communicate without delay to the client in a durable medium the acknowledgment of receipt of said withdrawal, in case of receiving the exercise of this right through email.
HONEY ANTONIO SIMÓN, S.L. will reimburse any payment received from the client, including, where appropriate, delivery costs, without undue delay and, in any case, before 14 calendar days have elapsed from the date on which it was informed of the decision to withdraw from the contract the client’s. HONEY ANTONIO SIMÓN, S.L. will make the refund using the same means of payment used by the customer for the initial transaction, unless the customer expresses otherwise and as long as the customer does not incur any expenses as a result of the refund. However, in the event that the customer has expressly selected a delivery method other than the least expensive ordinary delivery method, MIEL ANTONIO SIMÓN, S.L. will not be obliged to reimburse the additional costs that derive from it.
The customer must return the products that make up the order being returned to MIEL ANTONIO SIMÓN, S.L. in perfect condition, without any undue delay and, in any case, no later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract to MIEL ANTONIO SIMÓN, S.L.. This term will be considered fulfilled. if the customer returns the goods before the period of 14 calendar days has expired. The customer will only bear the direct costs of returning the order.
The client will be responsible for the decrease in the value of the securities resulting from a handling of the same other than to that necessary to establish its nature, its characteristics or its operation.
Withdrawal form. HONEY ANTONIO SIMÓN, S.L. Provides this form to customers who, having purchased a product on this website, wish to withdraw from the sales contract. However, and in order to facilitate the right of withdrawal, all the fields of this form must be completed by the client:
“To the attention of MIEL ANTONIO SIMÓN, S.L., with address at C/ COBRE, 1 – 28863 COBEÑA (Madrid):
I hereby communicate that I withdraw from the purchase contract referring to the order made through the website antoniosimonhoney.com
Order date: __/__/_____.
No of order:
Name and surname of the client: Address of the client:
Client’s signature (in case it was delivered on paper):
Date:”
Shipping modalities, delivery time and transport
Shipping costs: Shipping costs are not included in the price of the products offered on the Web. Shipping costs will appear for express acceptance by the user before finalizing the purchase process. You will be able to see the expenses consigned in the invoice. In case of return of the merchandise (Art.44 of the Retail Trade Regulation Law), the shipping costs will be borne by the customer.
HONEY ANTONIO SIMÓN, S.L. will charge shipping costs for each delivery. Shipping costs will be calculated on each order depending on the final destination, total weight and number of items.
The shipment of the order will be pending until all the products are available. If the customer wants to receive partial orders, he must contact MIEL ANTONIO SIMÓN, S.L. so that they indicate the operation to follow. To prevent delivery of available products from being delayed, MIEL ANTONIO SIMÓN, S.L. It is recommended not to mix reserve products with the products available in the catalog and to place the orders separately.
Delivery and transportation time:
The average delivery time is between 3 to 5 days for products to all European countries from the time your order is placed, provided that it has been placed from Monday to Friday before 5:00 p.m. Orders placed on Saturday and Sunday are prepared from Monday or the first business day.
The current shipping areas are: EU countries.
Pricing policy. MIEL ANTONIO SIMÓN, S.L. unilaterally reserves the right to modify the price of the products offered through this website, the prices in force in the advertising that coincide with the time of placing the order will be applied, to guarantee the client the truthfulness of the price of the products. .
Doubts or claims. The user can direct their doubts, claims or queries about the tracking of the order to:
Company: MIEL ANTONIO SIMÓN, S.L.
Address: C/ COBRE, 1 – 28863 COBEÑA (Madrid)
Telephone: +34 916209047
Email: hello@antoniosimonhoney.com
